Frequently Asked Questions ... so that you can focus being a Champion of Change!!

1) I want to volunteer and share my time and skills. How do I start?

You can easily dedicate your time and skill to a good cause that meets your passion and interest. Dedicate your day to volunteering. Together we make it a better place!

2) How do I sign up for a volunteering activity?

Check the volunteer opportunities listed and select the one that you want to volunteer for. Click on ‘APPLY NOW’ or ‘BOOK MY SPOT NOW’.’ Fill in all the required details to create your volunteer profile. Make sure you use your official VFS Global email ID (E.g., 
MaansiS@vfsglobal.com). If you are already logged in, you can apply with just 1 click.

3) I signed up for an opportunity using my personal email ID. What should I do?

We recommend that you use VFS Global email ID, but in case of a mistake, report immediately to Sukanya@iVolunteer.in.

4) What happens after I sign up for a volunteering opportunity?

Each Opportunity has a designated Opportunity Coordinator (OC) whose name and email is mentioned below. The OC will get in touch with you and connect you to the respective NGO partner to help you initiate the activity.

5) I have already signed up for an activity, but I am unable to take it up. What should I do?

Go to ‘My Dashboard’ and remove the details you entered for the relevant activity in the column ‘upcoming events’. By doing this, you allow another volunteer to register and thus ensure that the activity can continue.

6) Why is it important to log in and be present?

Because that is what you agreed to. The non-profit organization and we count on you. Without your support, the success of this activity is not possible.

7) Can I clock my volunteering hours?

Yes, you can go to ‘My Dashboard,’ click ‘Volunteer History with iVolunteer,’ and report hours for the opportunity you have completed and save your volunteer hours.

8) How do I receive a certificate of my voluntary work?

On ‘My Dashboard’, Volunteers can use the link ‘Download my Volunteering Certificate’ included at the end of the Volunteer History to print or save a digital copy of their Volunteer History anytime.

9) Can my family members or friends join in and volunteer?

Spouse and Children of VFS Global employees can join in the volunteering initiative. Please email to MaansiS@vfsglobal.com if you are inviting your family members.

10) If I have any issues/ concerns whom do I address it to?

You can send in an email stating your concerns to sukanya@iVolunteer.org.in and/or MaansiS@vfsglobal.com. We will resolve your queries as soon as possible.

HAPPY VOLUNTEERING